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If after purchasing any of our products you decide that it does not meet your expectations, you can request a refund within 14 days of receiving the package.

In order to qualify for a full refund of the purchase price of the product (exclusive of international shipping and handling charges), you must contact the Technical Support at to obtain a Return Merchandise Authorization Number (RMA) within the specified time frame. The product must be returned to Laptopshop in its original packaging and condition. The customer will bear the return shipping costs.

Risk in the returned product only passes to Laptopshop when the product is received by Laptopshop and Laptopshop shall not be responsible for items lost in transit to us. You will receive a refund of the purchase price that you had paid for the returned product (excluding any charges for the international shipping and handling of the product to you) within 14 days of Laptopshop’s receipt of the returned product.

Detailed informations about returns & refunds can be found in the store's regulation.

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